Question 1

What is ArtKit?

Accepted Answer

ArtKit is a platform designed specifically for artists to create professional online galleries and shops. It provides all the tools you need to showcase your work, sell your art, and grow your audience without any technical skills required.

Question 2

How do I create my gallery?

Accepted Answer

Getting started is easy! Simply sign up for an account, choose a plan, and follow our guided onboarding process. You can upload your artwork, customize your gallery theme, set up your artist profile, and start selling within minutes.

Question 3

Do I need technical skills?

Accepted Answer

No technical skills are required. ArtKit is designed to be intuitive and user-friendly. Our drag-and-drop interface makes it easy to manage your gallery, upload artwork, and customize your site without any coding knowledge.

Question 4

Can I use my own domain name?

Accepted Answer

Yes! All plans include a free subdomain (yourname.artkit.io), and our Pro and Enterprise plans allow you to connect your own custom domain at no extra cost.

Question 5

How much does ArtKit cost?

Accepted Answer

ArtKit offers flexible pricing starting with a free Starter plan. Our Pro plan is $19/month and includes all features most artists need. We also offer an Enterprise plan for larger galleries and collectives. All paid plans come with a 14-day free trial.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, Mastercard, American Express) through our secure payment processor, Stripe. For Enterprise plans, we also offer invoicing.

Question 7

Can I cancel anytime?

Accepted Answer

Yes, you can cancel your subscription at any time. When you cancel, you'll continue to have access until the end of your current billing period. There are no cancellation fees or long-term commitments.

Question 8

Are there any transaction fees?

Accepted Answer

ArtKit does not charge transaction fees on sales. Standard payment processing fees apply (typically 2.9% + 30¢ per transaction through Stripe). Enterprise plans may qualify for reduced processing rates.

Question 9

What gallery templates are available?

Accepted Answer

We offer a variety of professionally designed templates including Classic Portfolio, Minimal Grid, and Modern Showcase. Each template is fully customizable with your own colors, fonts, and layout preferences.

Question 10

Can I sell both original artwork and prints?

Accepted Answer

Yes! ArtKit supports selling original artwork, limited edition prints, open edition prints, and digital downloads. You can manage inventory, set different pricing for each format, and even offer framing options.

Question 11

Does ArtKit handle shipping?

Accepted Answer

ArtKit integrates with major shipping carriers to provide real-time shipping rates and label printing. You can set up your own shipping rates or use our EasyPost integration for automated shipping calculations.

Question 12

Is my artwork protected?

Accepted Answer

Yes, we take image protection seriously. ArtKit includes watermarking options, right-click protection, and optimized image delivery that shows beautiful previews while protecting your high-resolution files.

Question 13

How can I get help?

Accepted Answer

We offer multiple support channels including email support, a comprehensive knowledge base, and video tutorials. Pro and Enterprise customers also get access to priority support with faster response times.

Question 14

Do you offer migration assistance?

Accepted Answer

Yes! If you're moving from another platform, our team can help migrate your artwork, customer data, and order history. Enterprise customers receive dedicated migration support.

Question 15

Can I request new features?

Accepted Answer

Absolutely! We love hearing from our users. You can submit feature requests through our feedback portal, and we regularly implement features based on user suggestions.

Frequently Asked Questions

Getting Started

Pricing & Billing

Features

Support

Still have questions?

Stay Updated